This Privacy Policy explains how RINGO DUA CORP ("RINGO DUA," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when an individual visits our website, purchases a digital website template, requests custom website or design services, communicates with us, or otherwise interacts with our business.
1. Scope and responsibility
This Policy applies to personal information handled by RINGO DUA CORP through this website and through direct business communications. It does not govern the independent practices of Shopify, payment processors, banks, hosting providers, font providers, analytics providers, marketplaces, or other third parties. Those organizations may act as independent controllers or businesses under their own privacy notices.
For purposes of privacy laws that use the terms “controller,” “business,” or similar language, RINGO DUA CORP is responsible for deciding why and how personal information covered by this Policy is used, except where another party independently determines its own processing purposes.
2. Personal information we may collect
Information you provide directly
Depending on the interaction, we may receive your name, email address, telephone number, billing address, business or project name, selected product or service, budget range, preferred start date, project description, content and files you supply, invoice information, tax-related information, communications, support requests, cancellation requests, complaints, and other information you choose to provide.
When you purchase a digital product or pay for custom work, payment-card or bank information is ordinarily collected and processed by the payment provider or commerce platform rather than stored directly by RINGO DUA CORP. We may receive limited transaction information, such as payment status, payment method type, billing details, transaction identifiers, and the amount paid.
Information collected through use of the website
When technically enabled, the website or its service providers may collect Internet Protocol address, device type, browser type, operating system, language, time zone, referring page, pages viewed, approximate location derived from IP address, session identifiers, cookie identifiers, interaction events, error reports, and security signals. We do not use this list to imply that every category is collected on every visit. Actual collection depends on the Shopify settings, apps, integrations, and consent choices active at the time.
Project materials
For commissioned services, clients may provide copy, photographs, logos, design files, brand materials, account access, and technical information needed to perform the work. Clients must have authority to provide those materials and should not send sensitive personal information that is unnecessary for the project. We do not request Social Security numbers, government identification numbers, health records, precise geolocation, biometric identifiers, or account passwords through the public inquiry form.
3. Sources of personal information
We may obtain personal information directly from you; from a person authorized to act for you; from Shopify and related commerce services; from payment, fraud-prevention, hosting, delivery, and support providers; from publicly available business information when necessary to identify or communicate with a prospective or current client; and from referral sources that state they have permission to make an introduction.
4. How we use personal information
We may use personal information to:
- respond to inquiries and determine whether a requested project fits our services;
- prepare proposals, statements of work, licenses, invoices, project schedules, and other transaction records;
- process and document purchases of digital templates and custom services;
- deliver files, provide setup information, manage review rounds, and respond to support requests;
- authenticate transactions, prevent fraud, protect accounts, and maintain website security;
- keep financial, tax, licensing, complaint, and business records;
- understand website operation, diagnose errors, and improve accessibility and performance where analytics are enabled;
- send service messages about an order or active project;
- send marketing only when permitted by law and provide a method to stop receiving it;
- enforce our agreements, protect rights and safety, comply with law, and respond to lawful requests; and
- complete a merger, financing, acquisition, sale, restructuring, or similar business transaction subject to appropriate safeguards.
5. Legal grounds where required
Where a law requires a legal basis, processing may be based on performance of a contract or steps requested before entering a contract; our legitimate interests in operating, securing, and improving the business; compliance with legal obligations; protection of vital or legal interests; or consent. When processing is based on consent, you may withdraw consent for future processing, but withdrawal does not make earlier lawful processing unlawful.
6. Cookies and similar technologies
The website may use cookies, local storage, pixels, and comparable technologies. Strictly necessary technologies support functions such as security, network routing, cart state, checkout, privacy preferences, and session continuity. Optional technologies may support measurement, personalization, or advertising only when enabled and permitted. More information appears in our Cookie Policy.
Where consent is required, optional technologies should remain disabled until the visitor makes a choice. A browser may also allow a user to delete or block cookies, although disabling necessary storage can prevent parts of a Shopify storefront from working correctly.
7. When we disclose personal information
We may disclose relevant personal information to service providers that perform hosting, commerce, payment, file delivery, email, cloud storage, security, fraud prevention, bookkeeping, tax, legal, and technical services for us. Providers should receive only information reasonably necessary for their function and are expected to protect it under contract or applicable law.
We may also disclose information: at your direction; to a collaborator identified in a project scope; to comply with a subpoena, court order, legal process, or lawful government request; to investigate fraud, misuse, security incidents, or threats; to establish or defend legal claims; or as part of a business transaction. We do not publish client materials or identify a project as portfolio work unless the applicable agreement or a later written permission allows it.
8. Sale, sharing, and targeted advertising
RINGO DUA CORP does not intentionally sell personal information for money. We do not intentionally use or disclose personal information for cross-context behavioral advertising or targeted advertising unless a clearly identified advertising integration is enabled and the required notice and choice mechanisms are provided. Some privacy laws define “sale” or “sharing” broadly enough to cover certain analytics or advertising disclosures even when no money changes hands. If practices change, we will update this Policy and provide applicable opt-out controls before relying on the new practice.
Where legally required and technically supported, we will treat a recognized opt-out preference signal, such as Global Privacy Control, as a request to opt out for the browser or device that sends the signal.
9. Data retention
We retain personal information only for as long as reasonably necessary for the purpose collected, including delivery of purchased files, performance of a project, support, license administration, accounting, tax, dispute resolution, fraud prevention, security, and legal compliance. Retention periods vary by record type. For example, unsuccessful inquiry records may be kept for a shorter period than contracts, payment records, license records, or records needed to establish intellectual-property rights.
When information is no longer needed, we may delete it, anonymize it, or isolate it from routine use. Backup copies may persist for a limited period until overwritten under normal retention cycles.
10. Security
We use administrative, technical, and organizational measures intended to protect personal information in light of its nature and the risks involved. Measures may include limiting collection, restricting access, using reputable hosted services, applying account security controls, maintaining updates, and deleting information when no longer needed. No Internet transmission or storage system is guaranteed to be completely secure. You should use a unique password for any third-party account involved in a project and avoid sending unnecessary confidential information through ordinary email.
11. Your privacy rights
Depending on your location and whether a particular law applies to RINGO DUA CORP, you may have rights to confirm processing; access personal information; correct inaccuracies; delete information; obtain a portable copy; opt out of sale, targeted advertising, or certain profiling; withdraw consent; limit certain uses of sensitive information; and appeal a denied request. These rights are subject to definitions, thresholds, exceptions, verification requirements, and limitations in applicable law.
To make a request, use the contact information at the end of this Policy and clearly state the right you wish to exercise. We may ask for information reasonably necessary to verify identity and authority. We will not discriminate against a person for making a valid privacy request. Where required, we will respond within the legally prescribed period, which is commonly 45 days, subject to a permitted extension and notice.
An authorized agent may submit a request where applicable. We may require proof of the agent’s authority and may ask the individual to confirm identity or the request directly unless applicable law provides otherwise. If we deny an appealable request, our response will explain how to appeal.
12. Children
Our products and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from a child under 13. If you believe a child has provided personal information to us, contact us so we can evaluate and take appropriate action. A person entering a contract or purchasing a license must have legal capacity to do so.
13. International visitors
RINGO DUA CORP operates from the United States. Information may be processed in the United States and other locations where Shopify or our service providers operate. Those places may have privacy laws different from the visitor’s location. Where required, appropriate contractual or legal transfer mechanisms should be used by the responsible provider.
14. Third-party services and links
If the website contains an enabled third-party service or a permitted link, that third party’s privacy terms govern its independent collection. We are not responsible for a third party’s privacy practices merely because its service can be reached through or used with our website. Before launch, the merchant should review every installed Shopify app and external script and remove any that are not necessary or accurately disclosed.
15. Changes to this Policy
We may update this Policy to reflect changes in services, technology, vendors, legal requirements, or business practices. The revised version will show a new “Last updated” date. If a change materially affects how previously collected personal information is used, we will provide any additional notice or choice required by law.
16. Contact and complaints
Questions, requests, or privacy complaints should include enough detail for us to identify the issue and respond. If you are not satisfied with our response, you may have the right to appeal directly to us and to contact the privacy or consumer-protection authority where you live.